Privacy Policy
Last Updated: January 13, 2025
1. Information We Collect
1.1 Information You Provide
- Account information (name, email, company details)
- Profile and business information
- Data uploaded for AI analysis and insights
- Communications with our support team
- Billing and payment information
1.2 Automatically Collected Information
- Device and browser information
- Usage data and platform analytics
- IP address and location data
- Cookies and similar tracking technologies
- AI interaction patterns and preferences
1.3 Age Requirement
Our services are intended for users who are at least 18 years of age. We do not knowingly collect personal information from individuals under 18.
2. How We Use Your Information
- Provide and improve our AI-powered business intelligence services
- Generate insights and analytics from your data
- Personalize your experience on our platform
- Communicate with you about our services and updates
- Process billing and subscription management
- Send marketing communications (with your consent)
- Ensure platform security and prevent fraud
- Train and improve our AI algorithms (with anonymized data)
3. Information Sharing and Disclosure
We may share your information with:
- Service providers who help us operate our platform
- AI and cloud computing partners for processing
- Payment processors for billing purposes
- Legal authorities when required by law
- Business partners (only with your explicit consent)
We do not sell your personal data to third parties.
4. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication systems
- Secure cloud infrastructure
- Employee training on data protection
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our AI algorithms (with anonymized data)
6. Your Rights and Choices
You have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for marketing communications
- Object to certain data processing activities
- Request restriction of data processing
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze platform usage and performance
- Provide personalized content and features
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences.
8. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of our services after changes indicates acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@roperai.com
- Address: [Company Address]